Service tenets
　Suzhou Geruite Hydraulic Lifting Machinery Co., Ltd follows the business concept of "Customer First and Constant Perfection" and devotes to providing customers the fast and thoughtful service. While improving product quality, the company always regards providing customers high-quality service as the key to gain the market.

Quality assurance
　If the products sold out have the following situation within 30 days of the delivery date, Suzhou Geruite Hydraulic Lifting Machinery Co., Ltd will be responsible for refund, replacement and the expenses happened.
　1.The products that the customer received do not correspond to model of the ordered products.
　2.The products that the customer received do not accord with the requirement of the order, and can't be used normally.
　3.The products that can't be used or repaired normally because of defect.
　4.The products are damaged during delivery, and unable to be repaired.

Product warranty
　Within one year of the delivery date, equipment fault caused by product quality (not artificial cause such as improper use) under normal operation will be repaired for free.

Product maintenance
　Suzhou Geruite Hydraulic Lifting Machinery Co., Ltd provides customers the lifelong door-to-door maintenance and parity supply of spare parts.

Service Department
　Tel：0512-65797118　0512-65797128
　Fax：0512-65979138